Individual properties can provide details about experience credits during check-in. Eligible purchases vary by property, but you can always expect a dining option too. You can use credits during your stay to enjoy things like a trip to the spa or a round of golf. If you’re a Venture X or Spark Miles Elite cardholder, you can enjoy an experience credit for each room in your Premier Collection bookings. When do I receive the $100 experience credit that comes with my Premier Collection reservation? Capital One Travel will reach out to the hotel on your behalf. Need more assistance with your reservation? Find your reservation ID and call Capital One Travel at 84. Checking the restrictions section should tell you whether you can rebook or cancel reservations through Capital One Travel. It’s a good idea to keep confirmation emails. You can follow the steps above to manage your Premier Collection reservation.īut be aware that hotel cancellation policies may vary. Premier Collection bookings follow the same modification procedures as a standard hotel booking on Capital One Travel. How can I manage a Premier Collection reservation I’ve already made? You should be all set to book a Premier Collection stay. Enter a few pieces of information and select Get Started.Enroll online by helping Capital One locate you in its system.If you don’t have an online account, follow these steps to get set up: What if I don’t have an online account with Capital One? But bookings made over the phone may include a booking fee. You can also book a Premier Collection stay by phone. Simply sign in and choose the Premier Collection tab or look for the Premier Collection label when you search from the main Hotels tab. You can book a Premier Collection luxury stay through Capital One Travel. If you’re an eligible Venture X or Spark Miles Elite cardholder and you have an online account, you already have access to the travel-booking experience. And being an eligible cardholder means receiving a suite of premium, exclusive benefits with every Premier Collection booking. The Capital One Travel Premier Collection is available to Venture X and Spark Miles Elite cardholders. Who has access to the Premier Collection? Think charming villas, private island retreats and penthouses in major cities around the world. The Capital One Travel Premier Collection is a selection of one-of-a-kind luxury hotels and resorts-each handpicked for premium quality. Learn more about the Capital One Travel Premier Collection by reading these FAQs: What is the Premier Collection? Have other questions? Find all the information you need about Capital One Travel refunds, flights, rental cars and more. Keep in mind that the person who checks in at the hotel will have to provide an ID and a credit card for any incidental charges. Then, Capital One Travel will reach out to the hotel on your behalf. Make sure to have your reservation ID handy. If you’d like to add a name to your reservation, call Capital One Travel at 84. However, some hotels will let you add a name to an existing booking. Can you change or add a name to a hotel reservation?įor security reasons, Capital One Travel can’t change a name on your hotel booking. In some cases, the hotel may be able to link the reservations so you don’t have to change rooms in the middle of your stay.
If you want to extend your stay, you can make an additional reservation at the same hotel, subject to the hotel’s availability. And you may be required to pay cancellation or change fees, depending on the hotel’s policy. Keep in mind that any change requests are subject to the hotel’s availability. If your booking is refundable, you can always cancel and rebook by contacting Capital One Travel at 84. Capital One Travel can’t modify any hotel booking dates, due to contracts with hotels.
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